Q: Can I use this with a regular mouse?
→ A: Yes. A regular mouse may be used. However, the system is
optimized for our magnetic mouse.

Q: Is the pad suitable for high-DPI gaming?
→ A: It’s possible, but this setup is optimized for office productivity.
While the pad surface will track high-DPI, the surface area
of the pad is optimized for office/productivity use, not gaming.
Gaming mouse pads tend to have larger surface areas
for larger movements.

Q: How do I clean the mousepad?
→ A: Wipe with a damp cloth; avoid harsh cleaners.

“I’m afraid the clamp could damage the mounting surface.”
Softer materials like certain kinds of soft wood could leave a mark if you
clamp it really tightly. So, if you’re concerned about this, we suggest putting
something between the clamp and the surface to cushion the grip of the clamp.

“My mouse won’t stay where I left it on the pad. It begins to slide
downwards when I let it go.”
Check that you tied off the extra cable slack of the mouse described in
Step 3 of Page 4. If this doesn’t help, it’s likely you’re using the mousepad
in a vertical position around ~90 degrees, so this cannot always be prevented.
However, changing the angle to ~40 or ~140 degrees tends to keep the
mouse in place. This is based on personal preference.

“I broke my pad. It got hit pretty hard by accident and the circular
panel separated from the arm.”
What might work is a strong double sided tape cut into the circular shape of
the surfaces it detached from. Just in case this happened to you, we’ve
included one piece of this special tape in the box.
Accidents happen, and maybe you can stick it back on.